Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) is by far one of the busiest and biggest airports in the country, with the primary runway handling an average of 46 flight arrivals and departures every hour! The airport is also one of the best rated in terms of customer service and ease of access. To make things easier for domestic and international flyers, the airport authorities have decided on a unification of terminals.
This will ensure smooth movement for passengers as well as make operations easier for the airline employees.
What’s the update?
According to a recent statement released by the CSMIA, the airport authorities have planned to shuffle the international and domestic terminals for IndiGo, GoAir and SpiceJet.
Starting October 1, terminal 1 will now handle the domestic flights of IndiGo and GoAir only, while terminal 2 will handle international flight operations for the two aforementioned airlines and domestic as well as international operations for SpiceJet.
What does it mean?
The unification of operations and shuffling directly means that passengers will now have more convenience and an easier time navigating through the expansive airport. The statement also mentioned that Terminal 1 of Chhatrapati Shivaji Maharaj International Airport has been allocated with boarding bridges for all airlines.
Terminal 2 handles both domestic and international flights, while the airport currently operates 50 international and 9 domestic airlines.
CSMIA handled 48 million passengers in the last year alone. It is always abuzz with travellers. These measures will ensure that the airport is well equipped to provide the best quality of service to the passengers travelling through it. CSMIA is equipped with a number of facilities to ensure ease of access for passengers; be it paperless boarding or ordering food via an app, CSMIA always tries to put the passengers first.