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Traffic e-challans go offline in Mumbai; cash fines to pace up recovery of pending tickets

The city has single-handedly contributed to about 40% of the ₹602 crores of pending penalties across the state.

In an attempt to ramp-up the recovery of pending traffic e-challans, traffic police in Mumbai has decided to now collect fines in cash. This decision was imposed in Mumbai from Tuesday, as the city has single-handedly contributed to about 40% of the ₹602 crores of pending penalties across the state, cumulating to a total over ₹240 crores, with about 1.64 crore pending challans. The traffic officials have highlighted the fact that digital payments had receded the rate of fine recovery and the soaring fine has borne a consequence of the same.

Officers in Mumbai have been entrusted with the responsibility of collecting these penalties and the people have been directed to hand it over to only a senior rank holder and not a constable. All avenues of digital payment are open, as well.


Pending fines push officials to go back to the methods of cash recovery

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Over the last 4 years, the Mumbai Traffic Police had adopted a completely cashless system of charging traffic offenders with e-challans. Supported by a CCTV-approved infrastructure, the challan was directly sent to the violators, who then failed to pay their dues off.

Following Mumbai's footsteps, which was the first city in Maharashtra to employ this digitised method, e-challan system was introduced across the state in 2019, in a more refined manner to check the rising corruption. Rural areas in Maharashtra still retained the traditional means recovery, as digital payments are not that popular there. Recovery of e-challans has been faster in these regions.

In a single day, the Mumbai traffic police has reported a 30% extra collection of what they usually collect, with a 40% instant rise in the total recovery of penalties. The officials have also pointed out that in case of any traffic violation, offenders will be penalised by an e-challan, which can be paid in cash to the officers, through cashless transactions with debit/credit cards or by logging on to the state e-challan website.

Mumbai Traffic Police vs Recovery of e-challans

The city traffic police has pointed out that recovery of penalties will be followed with more effectiveness once Mumbai fully unlocks. It's also been reported that the police will use an app to scan the vehicles at all tolls, which will alert the officials of any pending ticket that needs to be recovered. The city police will also install a team to call violators who still have not paid their fines.

The Mumbai Traffic Police also needs to tackle the issue of wrong and/or incorrect issuance of e-challan across the city, to boost payment of traffic dues, with promptness.

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