Mumbai Metro News | 56% ticket bookings now online with WhatsApp leading the way

Mumbai’s Metro Lines 2A and 7 are going greener and smarter! According to the Maha Mumbai Metro Operation Corporation Ltd (MMMOCL), 56% of ticket bookings on these lines are now made digitally, due to the newly launched WhatsApp-based ticketing service. This shift to paperless travel marks a significant jump from 46% just a month ago.

Introduced in late October, the WhatsApp service allows commuters to book tickets effortlessly by sending a "Hi" to 86526 35500 or scanning QR codes at stations. MMMOCL’s innovative approach has also reduced the use of paper tickets by 10%, reflecting Mumbai's strides towards sustainability. Other digital ticketing options, such as the Mumbai One Card and Maha Mumbai Metro App, have further boosted convenience.

With plans to expand WhatsApp ticketing to (Aqua Line) Metro Line 3, Mumbai’s metro network is setting a new standard for eco-friendly and user-friendly travel.