Knocksense: A local content and recommendations platform

{{ subpage.title }}

IIT Kanpur & Defence Ministry develop CPGRAMS, govt's first AI-powered grievance redressal app

In an innovative update, the Indian Institute of Technology at Kanpur, has developed an AI-powered grievance management application, in association with the Ministry of Defence. Known as Centralised Public Grievance Redress and Monitoring System (CPGRAMS), this data science and machine learning-based network is the first-of-its-kind automation adopted by the government to sort through public complaints. An advanced tool, this app has the capability to understand the content of the complaint and categorise it as repeated grievance or spam, accordingly.

Read Now Show less

Latest