In a much-needed scheme to provide relief for the senior citizens affected by the pandemic, the Uttar Pradesh government has initiated the ‘Elderline’ facility for them. After being operational, the service is ensuring that required aid and assistance is given to all elderly individuals residing across the state. Ideated by the Ministry of Social Justice & Empowerment, Government of India, the initiative aims to guarantee comfort for the senior citizens amid the current crisis.
80 to 90 calls are being received every day!
Amidst a list of support services provided by the helpline, the senior citizens can contact at 14567 to seek any kind of emotional, legal or health-related help. It has been stated that the benefits of the toll free helpline can be availed by aged citizens across all 75 districts of the state. Functional through the call centres that remain open from 8 AM to 8 PM, the helpline can direct senior citizens towards rescue and respite through these tough times.
All inquiries related to old age homes, physiotherapy units, health related, mental health related and legal issues are being taken care of and the state officials are deploying quick measure to help the citizens. Ranging from Noida to Ballia, indiviudals from across the territory are contacting the helpline and intial records indicate that almost 80 to 90 calls are being registered everyday.
Operational across 5 states in the country
Currently, the Elderline Service is operational across Uttar Pradesh (UP), Madhya Pradesh (MP), Rajasthan, Tamil Nadu (TN) and Karnataka. Further, focused efforts are underway to make sure that the facility is expanded across all states in the country. Institutionalised with the collaborative efforts of Tata Trusts and NSE foundation, the Elderline is an attempt to assure that no weak or deprived voice go unheard.
–With inputs from IANS
