Mumbai commuters can soon bid farewell to the frustration of waiting endlessly for buses. The Brihanmumbai Electric Supply and Transport (BEST) BEST has collaborated with Google Maps to offer real-time bus tracking, aiming to make Mumbai’s public transport more efficient and commuter-friendly.
This integration aims to reduce wait times between buses from 35-45 minutes to just 15-20 minutes, making public transport more reliable and frequent.
Real-time tracking & route optimisation
Within a month, passengers will be able to track all 402 BEST bus routes in real-time through Google Maps, allowing them to plan journeys with unprecedented precision.
The system will suggest multi-modal transport options including buses, metro, local trains, and auto-rickshaws for seamless connectivity. For BEST, this partnership extends beyond passenger convenience, it provides valuable data to optimise routes, potentially increasing their bus occupancy from 49% to 72%.
This digital transformation coincides with BEST’s ambitious plan to expand its fleet from 2,900 to 3,500 buses by June, with a focus on shorter, high-demand routes connecting railway and metro stations.
How will it work?
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Enter Your Journey Details: Simply input your starting point and destination into Google Maps.
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Route Recommendations: Google Maps will suggest the fastest and most efficient travel options using real-time GPS data.
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Multi-Modal Travel: The app will offer a variety of transport options, including BEST buses, metro, local trains, auto-rickshaws, and taxis, ensuring a seamless travel experience.
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Live Bus Updates: Get real-time notifications on bus arrival times, delays, and route changes to stay informed throughout your journey.
