Maha Mumbai Metro has unveiled a WhatsApp ticketing service, allowing passengers to purchase tickets with a single “Hi” message. This initiative, announced on X on Tuesday, aims to eliminate queues and paper tickets, making travel more convenient and eco-friendly.
In a recent social media post, authorities detailed the simple steps to secure tickets via WhatsApp. Read on to find out how the service works!
Book Mumbai metro tickets via WhatsApp
— Maha Mumbai Metro Operation Corporation Ltd (@MMMOCL_Official) April 1, 2025
-
Save 86526 35500 in your contacts.
-
Open WhatsApp and send a “Hi” message to the saved number.
-
Maha Mumbai Metro will respond with multiple choices:
-
Buy Ticket
-
Retrieve Ticket
-
Last Transaction
-
-
Choose the “Buy Ticket” option. You will receive a link with the prompt “Click Here” to select your boarding and destination stations. Click “Continue” to finalise your ticket purchase.
-
Review your ticket details, select a payment method, then click “Review & Pay” to make a secure payment via UPI, Card, or Wallet. Your QR ticket will be sent instantly, ready for you to scan and ride.


















